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Cancellation Policy
Cancellation Policy

All our products are handcrafted by traditional craft persons resulting in each product being unique and slightly different from each other. The product may have some imperfection. Let's not think of an irregular weave or print or a stitch as a defect. Handloom fabric is itself known for its imperfections which lend the fabric its unique elegance.


We stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item.

Please note that Exchange or Refund will not be made against Discounted products (all items listed under SALE category).


Order once placed can be cancelled before they are dispatched to the customer. Incase of exchange or return of the product, the customer can dispatch the product to us and a replacement/refund will be initiated at the earliest.


For any assistance on cancellation, returns and refund please contact us at support@indianconceptsonline.com

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+6e3a4e40615e4f8bb29fa278389544db@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.